FAQ

  • How long does it take to process my order?
All orders are processed within 0 to 2 business days. Orders are not processed, shipped, or delivered on weekends or holidays.
  • What are the shipping costs?
Standard shipping costs £3.99 for orders below £19.99. Orders over £19.99 qualify for free shipping.
  • Do you offer VIP order processing?
Yes, we offer VIP order processing for £2.99. This service ensures your order is prioritised and dispatched ahead of others.
  • How can I track my order?
You will receive a tracking link in your delivery confirmation email. The tracking number will be active within 24 hours of your purchase.
  • What are the estimated delivery times?
United States: 3-9 business days
United Kingdom: 3-9 business days
  • Are duties and taxes included in the order total?
Duties and taxes are not included. Customers are responsible for these charges upon delivery.
  • Can I change my shipping address after placing an order?
Unfortunately, once an order is processed and shipped, we cannot modify the shipping address.
  • What happens if I haven't received my order?
If you haven’t received your order within 30 business days, please contact us at support@kingbait.com with your name and order number.

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